Delete account
You can delete your based account yourself at any time - right in the app, no need to contact us. All of your data is permanently and irreversibly removed.
Inside the app
Open Profile
Tap Profile in the bottom right.
Open Settings
Tap the gear icon in the top right → Settings.
Choose “Delete account”
Scroll to the end of Settings and tap Delete account (red).
Confirm
Confirm the deletion in the dialog. Your account is removed immediately.
What gets deleted
On confirmation, the following data is permanently removed:
- Profile (name, photo, bio, interests)
- All active and past signals
- Chat history in your lobbies
- Uploaded photos and attachments
- Location history and approximate whereabouts
- Push tokens for your devices
- Authentication data
Note: for legal reasons (e.g. open moderation cases) anonymised moderation logs may be retained for up to 12 months.
Lost access to the app?
If you can no longer sign in, write to us from the email address registered to your account:
- info@joinbased.app
- Subject
Delete my account- Processing
- within 14 days of receipt
We'll confirm the deletion by email. There are no costs for you.
For details on data processing see our Privacy Policy.